Corporate Headquarters
British Airways
Waterside (HAA3)
PO Box 365
Harmondsworth
UB7 0GB

For General Enquiries & Main switchboard -
For Customer Service / Executive Club / Baggage enquiries -
Tel: 0844 493 0787 within the UK
Tel: +44 191 490 7901 from outside the UK

For institutional investors,
For enquiries from institutional investors, analysts and other members of the professional financial community.

For debtholders
Robert French
Manager Investor Relations
Tel: +44 (0) 208 738 5845
Email: robert.french@ba.com

For private investors
Sarah Billington
Manager Shareholder Services
Email: company.secretary@ba.com

Company Registrars
Computershare Investor Services plc
The Registrar
Computershare Investor Services PLC
The Pavilions
Bridgwater Road
BRISTOL BS99 6ZZ
Tel: 0870 702 0110

ADR Depositary
Citibank Shareholder Services
P.O. Box 43077
Providence, RI 02940-3077
1-877- CITI-ADR (1-877-248-4237)


ISAs / Sharedealing Services
Barclays Stockbrokers Limited
Tay House
300 Bath Street
Glasgow G2 4LH

For details of the Individual Savings Account (ISAs) call *0845 601 5000
For details of the telephone sharedealing service call *0845 702 3021

*Lines are open between 8.00am and 6.00pm Monday to Friday, except bank holidays, and 9.00am to 1.00pm on Saturday. All calls are charged at the local rate and can only be accessed from within the UK. For your security all calls are recorded and randomly monitored.

Unsolicited Mail
The Mailing Preference Service
FREEPOST 22
London W1E 7EZ
Tel : 020 7738 1625

British Airways is legally required to make its share register available to other parties on payment of the appropriate fee. Accordingly, some shareholders may receive unsolicited mail. If shareholders wish to limit this they should write to the above address.